Which platform or CMS should we use?
It depends on your needs, budget, and internal capacity. We work with a wide range of platforms including Webflow, WordPress, Strapi, Drupal, Umbraco, and Shopify, and will recommend the one that best fits your goals. We also consider whether open-source or proprietary software is the right fit, looking at factors like licensing costs, long-term sustainability, and your team’s ability to keep the platform updated and secure.
Are there any CMS you wouldn’t use?
Yes. We do not work with Wix due to its ties with Israel’s occupation and human rights abuses (boycottwix.org). As a free service, we are happy to help you migrate an existing Wix website to a similar alternative, such as Squarespace, that better aligns with our values.
How do you integrate a website with Salesforce or a CRM?
We connect your website to your CRM using secure APIs or integration tools, ensuring data flows seamlessly between systems without manual entry. This could include automating sign-ups, donations, or service requests.
What’s the process for migrating a website to a new CMS?
We start by auditing your existing site and content. Then we plan and execute a structured migration, ensuring your content is transferred accurately, URLs are preserved where needed, and SEO is maintained.
How can a new website improve donations?
We optimise donation flows to be quick, mobile-friendly, and easy to use, with clear calls to action and integrated payment options. This helps reduce drop-off and increase conversion rates.
How will you make our website accessible to everyone?
We design to WCAG 2.2 AA standards from the start, testing with assistive technologies to ensure your website works for users with disabilities, slow connections, or different devices.
What is the typical budget for building and maintaining a website?
Budgets vary depending on size and complexity, but a small organisational website might start from £8,000, while larger sites with complex integrations or e-commerce can be £20,000+. Ongoing maintenance can be built into an SLA or provided on an ad-hoc basis.
Do we need a lot of technical skills to manage our website?
No. We choose platforms that match your team’s capacity and provide training, documentation, and ongoing support so you can confidently manage your content.